Frequently Asked Questions
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Have questions about your order, shipping, or returns? Check our FAQ first, and reach out if you need extra support.
No, Nori Edit offers free shipping within the United Kingdom.
Orders can only be cancelled prior to processing. To request a cancellation, contact us as soon as possible at info@noriedit.com. For items that have already been delivered, returns can be initiated in accordance with our Return and Refund Policy.
Customers are responsible for return shipping when items are not damaged, defective, or incorrect.
Orders placed before 16:00 GMT are processed on the same business day.
Approved returns will be refunded to the original payment method within 7 days after approval. The time for the funds to reflect in your account depends on your bank or payment provider. You will be notified once the refund is processed.
Need More Assistance?
Our team is ready to help during support hours. Email us at info@noriedit.com, call +13075337368, or send your message via our Contact Form.